Am I still eligible for coverage if I have serious health conditions?

What are accelerated death benefits?

What is a death benefit?

What is a beneficiary?

Does life insurance cover suicide?

If I stop smoking today, will I get a non-smoker rate?

How can I submit a life claim?

How do I submit documents associated with my life claim?

What are the documents required in order to submit a claim?

How long does it take to process my life claim?

To whom is the claim amount paid to?

Once HAYAH approves my claim, how soon will I receive my payment?

How is money transferred after death?

Do you required the original documents to submit a claim?

Can I send you a copy of the death certificate or does it need to be certified?

How is life insurance paid out after death?

What types of documents might be helpful to upload or include when reporting a claim?

What information is helpful to have when reporting a claim?

What information do I need to know to fill out the claim form?

How do I obtain a death certificate?

What happens after I report my claim?

How can I check the status of my claim?

What if I have a question related to an existing claim?

How can I get the claim form?

What is meant by reimbursement claim?

What is meant by direct billing claim?

Do I have to pay anything if I go to the hospital or clinic?

What is meant by co-payment?

How can I submit a reimbursement claim?

How long does it take to process my medical reimbursement claim?

If pre-approval is required, what should I do?

How long should I wait for the pre-approval?

What is the territorial coverage?

Where am I covered? Which networks apply to me?

Going into hospital, clinic.. what do I need to do?

What is a provider?

What is network?

What is a non-network provider?

When would I need a pre-approval?

Frequently Asked Questions

How can we help? 

Have a general question or need help with a specific problem? Contact HAYAH here!

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