Get in touch
Following Central Bank of the UAE Notice CBUAE/MCS/2026/2058, policy requests, claims, and personal information can no longer be handled via WhatsApp. You're still welcome to reach us there for general questions, just keep sensitive details for our official channels below.
If you have an enquiry, claim, or complaint, please select the relevant option and complete the form.
Alternatively, you can contact us using one of the options below.
If you've contacted us and are not satisfied with the resolution, you can escalate your complaint for further review through our Complaint Escalation Guide.
Phone
National callers
800 HAYAH (800 42924)Step 1 of 2
Get in touch
Following Central Bank of the UAE Notice CBUAE/MCS/2026/2058, policy requests, claims, and personal information can no longer be handled via WhatsApp. You're still welcome to reach us there for general questions, just keep sensitive details for our official channels below.
If you have an enquiry, claim, or complaint, please select the relevant option and complete the form.
Alternatively, you can contact us using one of the options below.
If you've contacted us and are not satisfied with the resolution, you can escalate your complaint for further review through our Complaint Escalation Guide.
Step 1 of 2
What can we help you with?