Contact Us

General enquiries

The HAYAH team is here to help. Whether you have a general enquiry or would like to make a change to your policy, please let us know here.



We understand that making a claim on your insurance policy or that of a loved one can be a difficult time. Our support team treats all claims with compassion and sensitivity. To notify us, select this option.



At HAYAH we strive to provide you with the best possible customer service. However, we recognise that sometimes we may not get things right. If you feel your issue requires escalation, please raise a formal complaint here.

You can reach us on 800 HAYAH (800-42924) – our Customer Service Team will be available to assist you between 8AM to 5PM, Monday to Friday.